We believe in transparent uncomplicated terms and conditions to protect ourselves and our customers. Please agree to our terms and conditions before service.
If we find your car has no gas at the time of service, we will ask you to choose one of the options below. Please read. so you are aware of the various options at the time of your service.
There is a £15 charge for a no-show appointment.
Kool Guarantee:- If your car is no cooler we will not charge you.
Car-Air Conditioning Service No Gas in System.
Leak testing will only show large leaks and will not show up small porous leaks, as nitrogen molecules are larger than the refrigerant molecules and can seal small holes when testing. Vacuum testing can also pull seals together and stop leaks from showing. Therefore, we cannot guarantee a leak will not be present after the tests.
If we find a leak and are not able to re-gas your car we will only charge £15 for our time and nitrogen gas.
The options available to you are: -
1. Add Uv dye that will show the source of the leak, if after the gas happens to escape. (Price includes free leak check under UV Light up to 3 months and free re-gas once leak repaired) Cost: £5 extra for UV Dye
2. Add Mastercool Leak Shield and UV Dye, this will fix any porous leaks as long as gas takes more than 2 weeks to escape. (Price includes free leak check under UV Light and free re-gas within 6 months once leak has been repaired) Cost: £25 extra