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Three Month Leak Guarantee Terms

Car air conditioning systems operate at high pressure, making them susceptible to leaks caused by internal or external corrosion. Impacts from debris like stones hitting the condenser (which resembles a radiator behind the front grille). Sudden seal failures under pressure or malfunctioning pressure relief valves on compressors can all cause the gas to leak out.

 

To provide you with peace of mind, Staykool offers a 3-month leak guarantee on our car air conditioning services when you request the Leak Preventive Package when booking.

If your car air conditioning leaks and you have requested the Extreme Leak Sealer at time of service, we will re-gas you car for free once the leak is repaired. This can be repaired using your own garage or we can give you a quote to get it repaired for you.

The Extreme Leak Seal is successful in fixing over 90% of leaks, but there is always a slight risk the hole where the leak is may open up when under pressure and the refrigerant may leak out. If you were intending to get the leak fixed then you have nothing to loose in trying it and you will get a free re-gas if leaks out within 3-months when repaired.

PLEASE DO NOT CHOOSE THE EXTREME LEAK ADDITIVE IF YOU ARE NOT PREPARED TO TAKE A SMALL RISK.

 

Additionally, we prioritize bookings to ensure you can get a re-gas within a few days, especially during the busy summer months when we can be booked weeks in advance.

We believe in transparency and honesty, with no hidden clauses. Please review the terms below to qualify for the guarantee:

  • You must inform us of the leak, ie it has stopped working, within the 3-month period, and repairs should be carried out by a recognized garage or one of our recommended mechanics, with proof of invoice for the repair, before we can carry out the free re-gas.

  • Please ring or text us, so we can book you in immediately to locate the leak. DO NOT BOOK ONLINE, to save you the appointment charge. We will fit you in usually within 2 days for free.

  • Only one claim is permitted within the 3 months from the original service date.

  • You must have requested the Extreme Leak Additive.

  • If the air conditioning issue is mechanical and not due to a leak we will have to charge £35 for the appointment slot.

  • If repairs are conducted by a garage other than our recommended mechanics and a leak persists due to bad workmanship from a leaking seal, a £35 appointment charge will apply. No charge applies if one of our recommended mechanics is used.

  • We do not offer this guarantee to cars with rear air conditioning as we can not check for leaks under the vehicle, as mentioned in our terms.

  • This guarantee covers only the full-price service and excludes promotional offers, such as the £18 Offer for previous customers between October and March or any other reduced-priced promotions we may offer.

 

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